Hva gjør NAV?
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Norskprøven · Kontor
Norskprøven Practice Questions: Offentlige kontor (2026)
Offentlige kontor covers NAV, the municipality, UDI, the police and the public services every resident in Norway deals with, and its signature question is the simplest one: what does NAV actually do? The answer is that NAV helps people with work and money, such as unemployment pay (dagpenger) and sick pay (sykepenger); passports come from the police and tax from Skatteetaten. For candidates whose Norskprøven result feeds a residence application, this topic is also the vocabulary of the application itself.
Practice
Free practice questions
Hvilket av disse er en oppgave for NAV?
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Du har mistet jobben. Du søker om ___ hos NAV.
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Hvem betaler som regel sykepenger de første 16 dagene du er syk?
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Hvilket kontor kan hjelpe deg å finne en ny jobb?
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Hva gjør kommunen der du bor?
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Hvor melder du fra om at du har flyttet?
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Hvilket av disse er en kommunal tjeneste?
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Barna dine kan gå i ___ fra de er ett år gamle.
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Hva står UDI for?
Based on: Norskprøven (HK-dir): Øving (offentlige kontor); originalt skrevet av RiverMap Learning.
Which office does what
Norway's public agencies each own a slice of life, and the test checks that you have the map. NAV is the agency for work and money: help finding work and payments like dagpenger and sykepenger. It does not issue passports, collect tax or assign kindergarten places, and those are exactly the wrong options a typical task offers, because each belongs to a different agency. Passports and ID come from the police, who are also where you go when something is stolen: if someone steals your bag, the right move is to report the theft to the police («anmelde tyveriet til politiet»), partly because an insurance claim will ask for the report; sending an application to UDI or ringing Skatteetaten are the distractors precisely because they are real agencies attached to the wrong problem. Skatteetaten's slice is tax, and UDI's is immigration: residence applications go there, and it is UDI's rules that set the language levels Norskprøven feeds, oral A2 or higher for permanent residence and oral B1 or higher for citizenship. Learn each agency as a pairing of name and responsibility and the whole matching family of questions resolves itself.
Everyday life with the public sector
The second strand is the practical texture of dealing with offices and services. Children can start «barnehage» (kindergarten) from around one year old, while «grunnskolen» (primary school) starts later; a fill-the-gap task hangs on knowing which institution takes a one-year-old, with the library and the dentist as decoy options. Then there is the etiquette of the appointment: the way to avoid waiting a long time at a public office is to book an appointment in advance («bestille time på forhånd») rather than turning up without one, and the test frames this as a common-sense question because it is also a survival skill. This everyday-competence register is what makes offentlige kontor feel different from pure vocabulary topics: the questions describe situations, a stolen bag, a queue at an office, a child ready for kindergarten, and ask what a resident should do. That is also why the topic repays study beyond the test: the oral examiner can naturally ask about your dealings with NAV or your children's schooling, and the reading subtest's diet of everyday notices and letters includes exactly the messages public offices send. Master the agency map and the appointment habits together and this topic becomes one of the most predictable on the paper.
| Agency | What it handles | Classic wrong answer to avoid |
|---|---|---|
| NAV | Work and money: help finding work, dagpenger, sykepenger | Issuing passports (that is the police) |
| Politiet | Passports and ID, and reporting theft or crime | Collecting tax (that is Skatteetaten) |
| Skatteetaten | Tax for the whole country | Helping with unemployment pay (that is NAV) |
| UDI | Immigration: residence and citizenship applications | Reporting a stolen bag (that is the police) |
FAQ
Frequently asked questions
What does NAV do in Norway?
NAV helps people with work and money: support finding work and payments such as unemployment pay (dagpenger) and sick pay (sykepenger). It does not issue passports, collect tax or assign kindergarten places; passports come from the police and tax from Skatteetaten. This is a signature Norskprøven-style question in the offentlige kontor topic.
What should you do if someone steals your bag in Norway?
Report the theft to the police («anmelde tyveriet til politiet»), partly because any insurance claim will need the police report. The practice task's wrong options, sending an application to UDI, ringing Skatteetaten, or waiting for it to sort itself out, attach real agencies to the wrong problem.
When can children start «barnehage» in Norway?
From around one year old. «Barnehage» (kindergarten) takes children before «grunnskolen» (primary school) begins, and Norskprøven-style gap-fill tasks test exactly this: which institution a one-year-old can attend, with the school, the library and the dentist as decoys.
How do you avoid long waits at a Norwegian public office?
By booking an appointment in advance, «bestille time på forhånd». Turning up without an appointment usually means a longer wait, which is how the test frames the question. It is everyday competence as much as vocabulary, the register this topic consistently tests.
Why do offentlige kontor questions matter for residence applicants?
Because the agencies in this topic include UDI, whose rules set the levels Norskprøven feeds: for permanent residence you generally need oral (muntlig) Norwegian at A2 or higher plus a social-studies test, and for citizenship oral B1 or higher, both checked when you apply. Knowing who handles what is both test material and preparation for the application itself.